At P.D. Sales Agency (Precision Devices), safeguarding your privacy, maintaining transparency, and protecting the security of your personal information are fundamental to how we operate. P.D. Sales Agency (Precision Devices) ("P.D. Sales Agency," "we," "us," or "our") respects the privacy of our customers, clients, website visitors, business partners, and users ("you," "your," or "Users"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you. By using or accessing our website and services (the "Service"), you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Personal Information
We receive and store information that you knowingly provide when you interact with us, submit enquiries, request product information or quotations, purchase or inquire about testing equipment, request customized testing solutions, or communicate with our team. Personal Information refers to information that can identify you as an individual or represent your organization.
We may collect Personal Information such as:
• Full name
• Company or organization name
• Email address
• Mobile or telephone number
• Billing and correspondence addresses
• Product enquiries and quotation requests
• Details related to testing equipment, customized solutions, installation, calibration, training, maintenance, or technical support requests
• Communication records, enquiries, and service history
2. Computer Data (Log and Usage Data)
Computer Data refers to information that does not directly identify an individual user. Like most websites, we may automatically collect certain information through our servers, analytics tools, and similar technologies.
This may include:
• Internet Protocol (IP) address
• Browser type and version
• Internet Service Provider (ISP)
• Referring and exit pages
• Operating system
• General geographic location
• Date and time of website access
• Website usage and interaction data
4. How We Use Your Information
We may use the information we collect to:
• Provide, operate, and maintain our website and services
• Respond to product enquiries, quotation requests, and other enquiries
• Prepare quotations and communicate regarding requested products or services
• Process and manage orders and business enquiries
• Provide information about our testing instruments, laboratory equipment, customized testing solutions, and related services
• Provide installation, training, calibration, maintenance, repair, and technical support where applicable
• Improve our products, services, website, and customer experience
• Communicate important updates, product information, service information, or support responses
• Analyze website usage to improve functionality and performance
• Maintain security and prevent unauthorized, fraudulent, or unlawful activities
• Comply with applicable legal and regulatory requirements
6. Data Security
We implement appropriate technical, administrative, and organizational measures to protect the Personal Information we collect against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
While we strive to use commercially reasonable methods to protect your information, no method of electronic transmission over the Internet or electronic storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on applicable laws and regulations, you may have certain rights regarding your Personal Information, including:
• The right to access the Personal Information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your Personal Information, where applicable
• The right to withdraw consent where processing is based on consent
• The right to opt out of receiving marketing communications at any time
• The right to raise questions or concerns regarding the handling of your Personal Information
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations, or regulatory requirements.
Any updates will be published on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact P.D. Sales Agency (Precision Devices) through the contact information provided on our website.